fitnessworks gym

Fitnessworks Gym Alawa FAQs – Frequently Asked Questions

Have a question you want to ask about our Fitnessworks gym in Alawa? Read our list of frequently asked questions to get your answer.

Do you offer free trials?

Yes! We do, give us a call to find out what is on offer currently.

How do I cancel my membership?

Send us an email to alawa@fitnessworksnt.com.au and we will arrange it for you.

What if I want to sign up outside of opening hours?

Come to one of our other locations and sign up! Our Nightcliff gym is just down the road and is open 7 days!

Still have a question? Get in contact with our staff at: alawa@fitnessworksnt.com.au

Where is the gym located?

Fitnessworks is located in Alawa Darwin. Our address is Level 1, 55 Alawa Crescent. Call us on (08) 8948 5683 for more information or come on down to Fitness Works and talk with our friendly staff.

How do I take my membership off suspension?

Easy, just talk to reception on your way to a workout and they will do all the work for you.

Can I cancel my membership?

You cannot cancel up front memberships, however you can suspend your membership for up to one year or for a small cost or you can transfer your membership to another person. If you are a direct debit member you cannot cancel until your contract is up, however you can suspend payments for a small fortnightly cost and you can also transfer your direct debit membership to another person for a small admin cost.

What payment methods do you have?

You can pay your membership with cash, a credit card or direct debit.

Do you have showers and change rooms?

Yes we do and we supply all the toiletries you need including a hairdryer, towels, lockers and the best news is the ladies change room is air-conditioned for your comfort.

Do you have a mixed gym?

Yes, our gym is mixed. We have a lot of space in the gym with all the latest equipment and you’ll find that everyone is very considerate of each other. We like to encourage a family atmosphere at Fitnessworks with everyone mingling together. We have all sorts of shapes and sizes working out in the gym, aged from 12 to over 90, and you don’t need to be in the latest fitness outfit to fit in.

Do I need to be a member to use the gym?

No, you don’t. We have casual fees for adults and students. However, if you are going to use the gym more than once a week, you will find it is much more economical to become a member.

Do I have to pay extra for personal training?

It will cost extra, but it is money well spent. If you have a goal you are working towards and need some motivation to keep you on track, then Personal Training will be perfect for you. Just ask some of our members who have a Fitnessworks Darwin Personal Trainer and they’ll tell you about the amazing results they have achieved. To make personal training session payments easier ask reception about our direct debit payments. Additionally, the more sessions you buy the cheaper it becomes.

Do you have a family membership?

We have many families who are members at our gym, however, we don’t offer a family membership pack because each family is different. We do have different prices available for teenagers, students and seniors. Most family members have different requirements from the rest of their family when it comes to suspending or cancelling their membership, so at Fitnessworks we treat everybody as an individual so they don’t have to be locked into the same arrangement as the rest of their family.

What are your busiest times?

Our busiest times are 9.00 – 10.30am and 5.00 – 7.00pm. There is a great atmosphere in the gym as people socialise while working out and it’s a real hub of activity. But don’t be put off… even during our busiest periods there is access to equipment and we don’t put time limits on our cardio machines, so you can still get the great workout you came in for. And if you prefer to workout during a quieter time, there are numerous points during the day when the gym is operating at a quiet hum.

What kind of classes do you offer?

We have a huge variety of classes across the whole week. In fact, we have 113 classes on every week, so there is something on at most times of the day. What makes our classes so popular are the Instructors who take them. We hand pick our Instructors so that we have the most enthusiastic people who are passionate about making their classes fun, interesting and most of all, a great workout for our members. In fact we have some of the best most professional experienced instructors in Darwin.

What hours are you open?

We are now open 24 hours, our reception hours are: Monday – Friday 8.00am – 7.00pm. Opening hours will vary on public holidays. Check our Facebook page or give us a call for more information!

What is the price of the membership?

Because we understand that different people have different needs, we have a whole variety of different pricing options and membership styles. Because we have so many different options available, we like to talk to you first and find out which membership is going to suit you best. For that reason we don’t list our prices, but rest assured, there is something to fit every budget. We consider the needs of our community and so we have different prices available for seniors, students and teenagers.

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